One of my biggest problems is finding a movie on the Blockbuster Online website to watch. Who ever though that having over 65,000 titles to chose from would be a problem? Well its not that all the movies are the problem its find the movies on the website. I guess they have tried to make it easy, but I still have trouble find movies. Here are some tips that should help finding movies faster and a lot easier.

Finding a rental title in the blockbusters website is tricky, should I look under the old movies or should I look through the new releases. In the top right hand corner there is a little white search box, If you can not remember the title of the movie you can enter a actor/actress name in the search and it will come with all the most popular titles that he/she as been in.

Using the browse movie categories (the three white boxes), to find a movie can be frustrating. But as long as you know what you are looking for this will be a breeze. The thing with these boxes is to be as detailed as possible. Always fill up all three boxes to find your movies. Think of it like saving a file on your computer. You have to go directly to the folder that you want to save it to.

Ever been waiting for a movie to come out and when you put it on your queue it says, there’s a long wait for a movie. This could be solved by giving a rough estimate on when the movie could be available. But this is not that big of a problem see that I could always go exchange the online rentals for the movie I’ve been waiting for.

Another thing is after going to your local blockbuster to exchange the online rental for a in-store rental, it usually take a little time for them to take the online rental off my queue. It’s not really a problem because they still send off the next movie on my list the next day. It’s just for some reason it takes a little time to get it off the queue.

Despite all these minor problems, Blockbuster online is still a great online rental service. But there is always room for improvements. Fixing this issues I think will the customer a better user experience.